Return shipping

Newegg will only pay for return shipping if an item is defective. The item must be within its Newegg return policy. To set up your return with a free shipping label, please use our online return portal here, and select “Defective” as the return reason.

If you need to return a product that was shipped via Large Item Delivery, please contact Newegg’s customer service department to obtain instructions on how to return the product.

Updated on July 13, 2020

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