Q: What browsers are supported?
A: At the moment only Microsoft Internet Explorer 10 or later are supported browsers.
Q: I received the following error? Session already invalidated / An error occurred when processing the request
A: If you have the ECP site open, please close your browser and try logging in again to ECP.newegg.com.
Q: My login attempt was not successful and I received the following error?
A: Please close your browser, wait for 5 minutes then try logging in again.
Q: I received the following error? An error occurred when you opened the form. Please contact Customer Service.
A: Please contact Newegg Customer Service by clicking on the following link. You will be provided with different contact options (Chat or Phone) to reach Customer Service.