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Opened and/or used items will be clearly labeled on the item's description page. When an item is labeled as used, it must meet certain conditions.

For item specifications and details, you can check the product page under the Specifications tab. If we do not have the info you need you can contact the manufacturer directly for more thorough and up-to-date info.

The manufacturer contact info can be found on an item's page under the Warranty & Returns tab.

Downloadable softwares are digital softwares that are emailed to you instead of physically shipped. It generally takes 1-3 hours to receive the item after purchase but can take up to 1-2 business days.

For advice on testing, building or assembling orders we encourage contacting the manufacturer directly or checking on our forum.

For product support, compatibility advice or recommendations we encourage contacting the manufacturer directly or checking on our forum.

If at any time you want us to carry an item, please send us an email using the link provided on this page, and we'll work on your request.

Original Equipment Manufacturer (OEM) items are brand new, but meant for experienced users and system builders. Normally OEM items come in a plain box or plastic bag (''bare card'' or ''bare drive'' packaging).

For items that are deactivated, discontinued or unavailable we may not carry it again. However, if you see and select the Auto-Notify button on an item’s page then we will send you an email once that item comes back in stock.

Refurbished items are items that were returned, tested and restored to manufacturer specifications. Here are some examples.