Return processing time #tools# After we receive your return, we will need to inspect and process the contents. How long this takes depends on the kind of item being returned and the testing required. Item Processing time Standard 2-5 business days
Returning a combo item #tools# Returning a combo item for replacement is the same as returning any other item. Refunds, however, are different: if you only return part of the combo deal, the combo discount will be subtracted from your refund. For
When you return an item, your refund may be subject to a restocking fee depending on the condition of the item, the reason for return and other stated guidelines.
Not eligible for return #tools# If you are unable to create a return using our website’s online return system, it may be due to one of the following reasons. Item is past the return period Your item is past the eligible return period. To check an
Restocking fees #tools# Returns for refund may be subject to a restocking fee. Read more about Refunds, Partial Refunds and Restocking Fees here. #helpful#
Finding an item's return policy #tools# To check the return policy for an item, go to the item's page, click the Warranty & Returns tab. To view our complete return policy, please click here. #helpful#
Dropping off a return #tools# You're more than welcome to drop off your return at our return address. • Please have an RMA number before coming to the warehouse. • Returns will not be processed in person. All standard processing guidelines apply.
Return address #tools# Once you have an RMA number (Return Merchandise Authorization), please address your return to: Newegg Returns ATTN: RMA# (write your RMA number here) 55 East Beaver Creek Road Richmond Hill, Ontario, L4B 1E8 Important
Product Warranties #tools# Products sold on Newegg are generally covered by both Newegg’s return policy and the product manufacturer’s warranty. Details are listed under the Warranty & Returns tab on each item’s product page: the item’s
Return shipping #tools# Newegg will only pay for return shipping if an item is defective or unopened. The item must be within its Newegg return policy. To set up your return with a free shipping label, please use our online return portal here, and