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Order verification #tools# Order verification (also known as address verification) is one of the ways that we prevent online fraud and protect you from anyone using your credit card against your knowledge. Our verification team will contact your

Editing an order #tools# Once an order is placed, it can no longer be edited. If you need to add, change or remove something, we recommend canceling the order and placing a new one. Important Information: If there is a mistake on your address or

Order processing time #tools# In general, most orders take 1-2 business days to process before leaving the warehouse. Marketplace items may take 1-3 business days. Important Information: Once we ship your order, the delivery date is determined by...

Checking the status of an order #tools# Please click here to check the status of your order. We will also email you automatically when your order is charged and again when it ships. Important Information: In general, most orders take 1-2 business

You can cancel most orders before they ship by using the online order tracking tool or by logging in to your account.

Un-canceling an order #tools# Canceling an order is permanent and cannot be undone. You would have to place a new order. Important Information: If you cancel an order after your payment method is charged, you will receive a refund within 3-5...