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Returns (RMA)

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Returns (RMA)
Returning a combo item #tools# Returning a combo item for replacement is the same as returning any other item. Refunds, however, are different: if you only return part of the combo deal, the combo discount will be subtracted from your refund. For

Returning a laptop, tablet or desktop PC #tools# Returning a laptop, tablet or PC is the same as returning any other item: 1. Request an RMA number. 2. Pack everything up (including cables, accessories, manuals, etc.). 3. Ship it back to us.

Newegg.ca offers returns for most items within 30 days of an order’s invoice date. You can set up a return online or by contacting Newegg Customer Service through any of the methods provided on our Contact Us page.

Checking the status of a return #tools# To check the status of a return, please click here to log in to your return history. Important Information: If you don't have an account (for example, if you ordered as a guest), you will not be able to see

Returning a consumable item (ink, paper, etc.) #tools# To return a consumable item (printer ink, paper, blank CDs, etc.), please contact us by phone, chat or email. Unlike most items, only a Newegg Customer Service agent can set up a return.