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Returns (RMA)

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Returns (RMA)
Combo items can be returned for a replacement or a refund. The full amount will be refunded when combo items are returned. You also have the option to keep the combo item, and a discount will be subtracted from your refund.

Returning a laptop, tablet or desktop PC #tools# Returning a laptop, tablet or PC is the same as returning any other item: 1. Request an RMA number. 2. Pack everything up (including cables, accessories, manuals, etc.). 3. Ship it back to us.

Newegg.ca offers returns for most items within 30 days of an order’s invoice date. You can set up a return online or by contacting Newegg Customer Service through any of the methods provided on our Contact Us page.

You can check the status of a return through your account or by contacting us for assistance.

In order to return a consumable item (printer ink, paper, blank CDs, etc.), the item must be unopened. You can contact our Newegg Customer Service center, and an agent will be glad to set up a return for your unopened item.