Return processing time #tools# After we receive your return, we will need to inspect and process the contents. How long this takes depends on the kind of item being returned and the testing required. Item Processing time Standard 2-5 business days
When you return an item, your refund may be subject to a restocking fee depending on the condition of the item, the reason for return and other stated guidelines.
Not eligible for return #tools# If you are unable to create a return using our website’s online return system, it may be due to one of the following reasons. Item is past the return period Your item is past the eligible return period. To check an
Restocking fees #tools# Returns for refund may be subject to a restocking fee. Read more about Refunds, Partial Refunds and Restocking Fees here. #helpful#
Finding an item's return policy #tools# To check the return policy for an item, go to the item's page, click the Warranty & Returns tab. To view our complete return policy, please click here. #helpful#
Product Warranties #tools# Products sold on Newegg are generally covered by both Newegg’s return policy and the product manufacturer’s warranty. Details are listed under the Warranty & Returns tab on each item’s product page: the item’s
Refund process #tools# Refunds are made to the same payment method that you used on your order. Refunds take about 3-5 business days to complete after an order is canceled or a return is processed, although the exact timeframe may be different
Exchanging an item for a different item #tools# We don't do exchanges for a different item. Replacements are for the exact same make and model. The good news is, if you would like a different item, all you really need to do is return your item for a