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10 articlesLast updated Nov 2, 2026Reviewed by Newegg Customer Service

Environmental Handling Fees (EHF)Top

Several provinces have enacted regulations which impose environmental handling fees ("EHF") on purchases of certain consumer electronic products. EHF amounts vary by province.

Updated Jul 2026
How to place, track, and cancel an order
Updated Jul 2026
Newegg Subscription Program Terms & Conditions

Please see here for Newegg Subscription Program Terms & Conditions.

Updated Jul 2026
Order verification

Order verification or address verification, is one of the ways that we prevent online fraud and protect you from anyone using your credit card against your knowledge.

Updated Jul 2026
Pre-orders

For items that have a pre-order option available, you will see a Pre-Order button where you normally see Add to Cart. On the item page you will find any available release dates.

Updated Jul 2026
Purchase orders

We currently do not take purchase orders. If you have a Newegg account you can enter in a Purchase Order number during checkout, but this is only for your personal reference.

Updated Jul 2026
Quantity limit

Items with a quantity limit will reset after 48 hours. Limits are tracked by account, payment method, phone number, etc. Cancelled orders do not count towards your limit.

Updated Jul 2026
Sales Tax and Tax Exemption

Newegg.ca charges GST and HST, PST, RST, or QST, if applicable, on all sales as required by law.

Updated Jul 2026
Why can't I cancel my order?

If you can't cancel your order and don't see that option available, then the order is now past or in the packaging stage. However you do have a few options.

Updated Nov 2026
View or print your invoice
Updated Jul 2026
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