Newegg Knowledge Base

Help Topics

• Ordering

  • Checking the status of an order
  • Order processing time
  • Editing an order

• Returns (RMA)

  • Canada return policy
  • Returning an item
  • Checking the status of a return

• Products

  • Technical support and product advice
  • Product warranties
  • Product disclaimer

• Shipping

  • Canada Shipping Policy
  • Tracking a package
  • Report a shipping problem

• Pricing/Promos

  • Different price than advertised
  • Price matching
  • Newegg Premier Benefit Program Terms & Conditions

• Payment

  • Resolving a declined payment
  • Canada Payment Methods
  • Redeeming a Newegg gift card

• Website

  • Newegg.ca website security
  • Shopping cart problems
  • Privacy Policy

• Account

  • Problems logging in
  • Changing your email address
  • Changing your password

• Marketplace

  • Newegg Marketplace Guarantee (CAN)
  • Returning a Marketplace item
  • Contacting a Marketplace seller