• Product warranties

    An item's return policy and warranty information can be found on the item page under the Warranty & Returns tab. The return policy and warranty begin from the date of invoice.
  • Product disclaimer

    Important disclaimers for certain types of items available on our site can be found here.
  • Downloadable software

    With downloadable software, you don’t need to wait for shipping. In general, you will receive a download link and security...
  • OEM and bare card/drive items

    Original Equipment Manufacturer (OEM) items are brand new, but meant for experienced users and system builders. Normally OEM items come in a plain box or plastic bag ("bare card" or "bare drive" packaging).
  • Rebate Gift Card

    Some products may come with a Rebate Offer such as a mail in Rebate or a Rebate Gift Card in the form of a Prepaid Debit Card.
  • Refurbished items

    Refurbished items are items that were returned, tested and restored to manufacturer specifications. Here are some examples.