Phishing emails are fake messages designed to look like they come from Newegg, with the goal of tricking you into sharing personal or financial information. Newegg will never ask for your password, credit card details, or other sensitive information by email.
What Is a Phishing Email?
A phishing email is a fraudulent message disguised to look like a genuine Newegg communication. Scammers send these to millions of people at a time hoping a small percentage will click a link or reply with personal details like bank info, addresses, or passwords. Receiving one does not mean Newegg has been breached — your account information remains protected.
Three common phishing patterns to watch for:
• A confirmation for an order you didn’t place.
• A warning that your account will be closed or suspended unless you verify your identity or reset your password.
• A promotional offer with links that lead somewhere other than Newegg.com.
How to Spot a Phishing Email
1. Check where the links actually go.
Hover your mouse over a link (without clicking) to preview the destination. Legitimate Newegg links always end in .newegg.com — note the period before newegg.com. Addresses like cs-newegg.com or newegg.accountmaintenance.com are not real Newegg sites.
2. Look at the recipient field.
The To: field is blank, contains multiple addresses, or is addressed to someone other than you.
3. Watch for spelling and grammar errors.
Legitimate Newegg communications are carefully proofread. Awkward phrasing, typos, or unusual punctuation are common warning signs.
4. Be cautious if the email asks for personal information.
Newegg will never ask you to email or reply with any of the following:
• Your Social Security number
• Your credit card number, expiration date, or security code
• Your Newegg username and password
• Your mother’s maiden name
• Your address, phone number, or other personal details
Help Us Fight Fraud
Newegg takes every security threat seriously and works to keep your purchases as safe as possible. Online scams and phishing attempts are unfortunately common across the industry and should always be handled with caution.
If you receive a suspicious email, we strongly advise that you do not respond, download attachments, or click any of the links in the message. Delete it from your inbox to avoid accidentally interacting with it later.
If you already clicked a link or shared information: Change your Newegg password immediately, review your account activity for any unauthorized changes, and contact your bank if you provided payment or financial details.