Ordering

Orders take 1-2 business days to process, this includes Marketplace orders. You’ll receive tracking info via email. To track: 1....

Orders take 1-2 business days to process before shipment, this includes Marketplace orders.

Once an order is placed, it can no longer be edited. If you need to add, change or remove something,...

Order verification or address verification, is one of the ways that we prevent online fraud and protect you from anyone using your credit card against your knowledge.

Once you place an order it usually takes a few minutes for a new order to show up. If you’re not sure if your order went through; wait 15 minutes, and then check your order history or your email for a confirmation.

If you need to cancel your order, please click here to find your order, then click the Cancel Order button. We’ll try...

Once you cancel an order, it cannot be undone and you will have to place a new order. Once voided, if your payment method was charged you will receive a refund within a specific amount of time.

Refunds will be issued back to the original payment method. The exact time frame may be different depending on your bank and payment method.

For items that have a pre-order option available, you will see a Pre-Order button where you normally see Add to Cart. On the item page you will find any available release dates.

We currently do not take purchase orders. If you have a Newegg account you can enter in a Purchase Order number during checkout, but this is only for your personal reference.