• Order processing time

    Orders take 1-2 business days to process before leaving the warehouse, while Marketplace items may take 1-3 business days. Once your order has generated tracking information, you will be notified via email.
  • Editing an order

    Once an order is placed, it can no longer be edited. If you need to add, change or remove something,...
  • Order verification

    Order verification or address verification, is one of the ways that we prevent online fraud and protect you from anyone using your credit card against your knowledge.
  • No order confirmation

    Once you place an order it usually takes a few minutes for a new order to show up. If you’re not sure if your order went through; wait 15 minutes, and then check your order history or your email for a confirmation.