Un-canceling an order Canceling an order is permanent and cannot be undone. You would have to place a new order. Important Information: If you cancel an order after your payment method is charged, you will receive a refund within 3-5 business days. Updated on July 13, 2020 Tagged: stop my order cancellation Related Articles Why can’t I cancel my order? FAQs regarding Newegg and COVID-19 Checking the status of an order on the Newegg app Sales Tax exemption Sales tax (GST, PST and HST) Refund process