Shipping

  • Canada Shipping Policy

    Here you can find important shipping information the types of shipping methods we provide as well as the time frames for these shipping methods.
  • Tracking a package

    Once your order is ready you will receive your tracking number directly in your email. You can track your package through the carrier or directly through the link in your email.
  • Report a shipping problem

    If your package is damaged, delayed, or lost in transit, please contact Newegg Customer Service for assistance through any of the methods provided on our Contact Us page.
  • Cross shipping

    We don’t cross ship. Returns must be received and inspected before we ship a replacement.
  • Free shipping

    Any of our free promotional shipping will be through standard shipping, you can check if you qualify by updating your postal code in your shopping cart.
  • International shipping

    Newegg.ca ships to Canada only. If a shipping method is labeled “International” in your shopping cart, it means your item...
  • Large Item Delivery

    Large Item Delivery is the shipping method we use for large items, such as TVs and appliances.