Returns (RMA)

These are Newegg's Overall Return Guidelines applicable only to products purchased by you directly from the Newegg website. All returns must meet the overall guidelines in order for the individual return policy to apply.

Newegg.ca offers returns for most items within 30 days of an order’s invoice date. You can set up a return online or by contacting Newegg Customer Service through any of the methods provided on our Contact Us page.

To check the status of a return: If you have a Newegg account, click here to log in to your...

When an item is returned; the time needed to inspect and process your return depends on the kind of item, and testing required.

When you return an item, your refund may be subject to a restocking fee depending on the condition of the item, the reason for return and other stated guidelines.

Returns for refund may be subject to a restocking fee. You can click here for more information.

Return shipping is only covered by Newegg if the returning item is defective. Please contact us for items shipped under Large Item Delivery.

We do not offer exchanges for a different item but you can return your item for a refund as long as it's eligible.

To check the return policy for an item, go to the item's page, then click the Warranty & Returns tab.

If you are unable to create a return using our website’s online return system, it may be due to one...