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Returns (RMA)

  • Canada return policy

    These are Newegg's Overall Return Guidelines applicable only to products purchased by you directly from the Newegg website. All returns must meet the overall guidelines in order for the individual return policy to apply.
  • Returning an item

    Newegg.ca offers returns for most items within 30 days of an order’s invoice date. You can set up a return online or by contacting Newegg Customer Service through any of the methods provided on our Contact Us page.
  • Return processing time

    When an item is returned; the time needed to inspect and process your return depends on the kind of item, and testing required.
  • Restocking fees

    Returns for refund may be subject to a restocking fee. You can click here for more information.
  • Return shipping

    Return shipping is only covered by Newegg if the returning item is defective. Please contact us for items shipped under Large Item Delivery.
  • Not eligible for return

    If you are unable to create a return using our website’s online return system, it may be due to one...