Contacting Customer Service To contact Newegg Customer Service, please click here and select your reason for contact. You will then have the option of selecting the most convenient contact method. Important Information: To contact us via live chat, please make sure you disable any popup blockers in your internet browser first, or you will not be able to access the chat window. Updated on June 6, 2018 Was this article helpful? Yes No Related Articles Problems logging in Changing your password Changing your email address Can I check the status of my Net 30 terms application?