Refurbished items are items that were returned, tested, and restored to manufacturer specifications. Here are some examples:
- Items returned due to defect and restored to manufacturer specifications.
- Items returned for reasons other than defect.
- Items that were never used, but the factory seal was opened.
- Items returned because their box was damaged in shipping.
- Items used in field tests, sales displays or demonstrations.
Important: In general, any warranty support outside of the Newegg return policy is provided by the vendor that refurbished the item and not the manufacturer. If you need to contact the vendor, please let us know, and we’ll help you get in touch.