1. Self-Help Home
  2. Payment
  3. Gift Card Terms & Conditions

Gift Card Terms & Conditions

Newegg offers four different types of gift cards: “Newegg Gift Cards, Promotional Gift Cards, Store Credit Gift Cards and Customer Care Gift Cards. Please see below for the terms and conditions that apply to each one.”

Gift Card Terms & Conditions

As used in these Gift Card Terms & Conditions (“Terms & Conditions”), a “Gift Card” is a gift card, whether in the form of a virtual e-card or an actual physical gift card, purchased from Newegg Canada Inc. (“Newegg”). The term “Gift Card” does not include “Promotional Gift Card”, “Store Credit Gift Card” or “Customer Care Gift Card”.

A Newegg.ca Gift Card can be purchased in any dollar denomination from CAD $10.00 to CAD $2,500.00. The following forms of payment are accepted for Gift Cards: Visa, MasterCard and American Express.

A Gift Card can be redeemed only through www.newegg.ca and may only be used toward the purchase of merchandise or services offered for sale on the www.newegg.ca website. To redeem a Gift Card, you must enter your gift card ID and security code in the “Redeem Newegg gift cards” area on the billing info page.

If you use your Gift Card to make a purchase at www.newegg.ca and your purchase does not exhaust the credit balance on your Gift Card, then you may use the remaining balance for future purchases, subject to the restrictions set forth herein. If you use your Gift Card to make a purchase at www.newegg.ca which exceeds the credit balance on your Gift Card, you will have to use another payment method to pay for the remainder of your purchase.

If you purchase a Gift Card and request a refund within seven (7) calendar days after purchase, then your refund will be credited to the original payment method.

Gift Cards do not expire.

No Dormancy Fee: Newegg will not assess a service fee or dormancy fee with respect to a Gift Card.

A Gift Card cannot be used toward the purchase of a new Gift Card.

A Gift Card is not a credit card or debit card.

Additional credit cannot be added to a Gift Card after it has been issued by Newegg.

Lost or stolen Gift Cards are replaced (to the extent of remaining balance) only with valid proof of purchase. Newegg reserves the right to charge a CAD $5.00 fee to replace any lost or stolen Gift Card.

No Gift Card is redeemable for cash except as otherwise provided by law.

A holder of a Gift Card can obtain balance and other card information at any time by following this link: https://secure.newegg.ca/GiftCard/BalanceCheck.aspx and entering the card ID and security code, or by calling Newegg Customer Service at (800) 390-1119 during normal business hours.

Except to the extent of any express conflict with these Terms & Conditions, Newegg’s standard Policy and Agreement applies to Gift Cards and is incorporated by this reference. Newegg’s return policies set forth in its Policy and Agreement apply to purchases made with a Gift Card, except where these Terms & Conditions expressly provide for a different return policy. All terms of these Terms & Conditions are enforced unless prohibited by law.

Promotional Gift Card Terms & Conditions

As used in these Promotional Gift Card Terms & Conditions (“Terms & Conditions”), a “Promotional Gift Card” means any gift card, whether in the form of a virtual e-card or an actual physical card, given away by Newegg Canada Inc. (“Newegg”) as part of an awards, loyalty or promotional program without any money or other thing of value being paid in exchange for the card. The term “Promotional Gift Card” does not include “Gift Card”, “Store Credit Gift Card” or “Customer Care Gift Card”.

A PROMOTIONAL GIFT CARD OFFERED WHEN YOU PURCHASE A PRODUCT WILL BE ISSUED TO YOU 4 DAYS AFTER YOU ARE INVOICED FOR YOUR PURCHASE.

A Promotional Gift Card can be redeemed only through www.newegg.ca and may only be used toward the purchase of merchandise or services offered for sale on the www.newegg.ca website. To redeem a Promotional Gift Card, you must enter your gift card ID and security code in the “Redeem Newegg gift cards” area on the billing info page.

If you use your Promotional Gift Card to make a purchase at www.newegg.ca and your purchase does not exhaust the credit balance on your Promotional Gift Card, then you may use the remaining balance for future purchases, subject to the restrictions set forth herein. If you use your Promotional Gift Card to make a purchase at www.newegg.ca which exceeds the credit balance on your Promotional Gift Card, you will have to use another payment method to pay for the remainder of your purchase.

Promotional Gift Cards are not redeemable for cash.

Newegg is under no obligation to restore lost or stolen Promotional Gift Cards.

A Promotional Card cannot be used toward the purchase of a Gift Card.

Additional credit cannot be added to a Promotional Gift Card after it has been issued by Newegg.

A Promotional Gift Card is not a credit card or debit card.

A Promotional Gift Card may not be resold, and Newegg reserves the right to void any Promotional Gift Card it believes has been resold.

If you receive a Promotional Gift Card in connection with your purchase of an item, your Promotional Gift Card will be voided if you subsequently return that item to Newegg for a refund.

Please note: Newegg reserves the right to block the customer account of any customer who repeatedly seeks to return an item (for which a Promotional Gift Card was issued when the item was purchased), for a refund after first using that Promotional Gift Card toward the purchase of a different item.

A PROMOTIONAL GIFT CARD EXPIRES ONE (1) YEAR AFTER IT IS ISSUED.

If you receive a Promotional Gift Card in connection with your purchase of an item, your Promotional Gift Card will be voided if you subsequently return that item to Newegg for a refund.

Please note: Newegg reserves the right to block the customer account of any customer who repeatedly seeks to return an item (for which a Promotional Gift Card was issued when the item was purchased), for a refund after first using that Promotional Gift Card toward the purchase of a different item.

A holder of a Promotional Gift Card can obtain balance and other card information at any time by following this link: https://secure.newegg.ca/GiftCard/BalanceCheck.aspx and entering the card ID and security code, or by calling Newegg Customer Service at (800) 390-1119 during normal business hours.

Except to the extent of any express conflict with these Terms & Conditions, Newegg’s standard Policy and Agreement applies to Promotional Gift Cards and is incorporated by this reference. All terms of these Terms & Conditions are enforced unless prohibited by law.

Store Credit Gift Card Terms & Conditions

As used in these Store Credit Gift Card Terms & Conditions (“Terms & Conditions”), a “Store Credit Gift Card” means any gift card, whether in the form of a virtual e-card or an actual physical card, issued by Newegg Canada Inc. (“Newegg”) which is entitled “Store Credit Gift Card.” The term “Store Credit Gift Card” does not include “Gift Card”, “Promotional Gift Card” or “Customer Care Gift Card”.

A Store Credit Gift Card can be redeemed only through www.newegg.ca and may only be used toward the purchase of merchandise or services offered for sale on the www.newegg.ca website. To redeem a Store Credit Gift Card, you must enter your gift card ID and security code in the “Redeem Newegg gift cards” area on the billing info page.

If you use your Store Credit Gift Card to make a purchase at www.newegg.ca and your purchase does not exhaust the credit balance on your Store Credit Gift Card, then you may use the remaining balance for future purchases, subject to the restrictions set forth herein. If you use your Store Credit Gift Card to make a purchase at www.newegg.ca which exceeds the credit balance on your Store Credit Gift Card, you will have to use another payment method to pay for the remainder of your purchase.

Store Credit Gift Cards are not redeemable for cash except as otherwise provided by law.

Newegg is under no obligation to restore lost or stolen Store Credit Gift Cards.

A Store Credit Gift Card cannot be used toward the purchase of a Gift Card.

Additional credit cannot be added to a Store Credit Gift Card after it has been issued by Newegg.

A Store Credit Gift Card is not a credit card or debit card.

A Store Credit Gift Card may not be resold, and Newegg reserves the right to void any Store Credit Gift Card it believes has been resold.

A Store Credit Gift Card does not expire.

A holder of a Store Credit Gift Card can obtain balance and other card information at any time by following this link: https://secure.newegg.ca/GiftCard/BalanceCheck.aspx and entering the card ID and security code, or by calling Newegg Customer Service at (800) 390-1119 during normal business hours.

Except to the extent of any express conflict with these Terms & Conditions, Newegg’s standard Policy and Agreement applies to Store Credit Gift Cards and is incorporated by this reference. Newegg’s return policies set forth in its Policy and Agreement apply to purchases made with a Store Credit Gift Card, except where these Terms & Conditions expressly provide for a different return policy. All terms of these Terms & Conditions are enforced unless prohibited by law.

Customer Care Gift Card Terms & Conditions

As used in these Customer Care Gift Card Terms & Conditions (“Terms & Conditions”), a “Customer Care Gift Card” means any gift card, whether in the form of a virtual e-card or an actual physical card, issued by Newegg Canada Inc. (“Newegg”) which is entitled “Customer Care Gift Card.” The term “Customer Care Gift Card” does not include “Gift Card”, “Promotional Gift Card” or “Store Credit Gift Card”.

A Customer Care Gift Card can be redeemed only through www.newegg.ca and may only be used toward the purchase of merchandise or services offered for sale on the www.newegg.ca website. To redeem a Customer Care Gift Card, you must enter your gift card ID and security code in the “Redeem Newegg gift cards” area on the billing info page.

If you use your Customer Care Gift Card to make a purchase at www.newegg.ca and your purchase does not exhaust the credit balance on your Customer Care Gift Card, then you may use the remaining balance for future purchases, subject to the restrictions set forth herein. If you use your Customer Care Gift Card to make a purchase at www.newegg.ca which exceeds the credit balance on your Customer Care Gift Card, you will have to use another payment method to pay for the remainder of your purchase.

Customer Care Gift Cards are not redeemable for cash except as otherwise provided by law.

Newegg is under no obligation to restore lost or stolen Customer Care Gift Cards.

A Customer Care Gift Card cannot be used toward the purchase of a Gift Card.

Additional credit cannot be added to a Customer Care Gift Card after it has been issued by Newegg.

A Customer Care Gift Card is not a credit card or debit card.

A Customer Care Gift Card may not be resold, and Newegg reserves the right to void any Customer Care Gift Card it believes has been resold.

A CUSTOMER CARE GIFT CARD EXPIRES NINETY (90) DAYS AFTER IT IS ISSUED.

A holder of a Customer Care Gift Card can obtain balance and other card information at any time by following this link: https://secure.newegg.ca/GiftCard/BalanceCheck.aspx and entering the card ID and security code, or by calling Newegg Customer Service at (800) 390-1119 during normal business hours.

Except to the extent of any express conflict with these Terms & Conditions, Newegg’s standard Policy and Agreement applies to Customer Care Gift Cards and is incorporated by this reference. Newegg’s return policies set forth in its Policy and Agreement apply to purchases made with a Customer Care Gift Card, unl these Terms & Conditions expressly provide for a different return policy. All terms of these Terms & Conditions are enforced unless prohibited by law.

Updated on December 27, 2018

Was this article helpful?

Related Articles