To return an item, you will first need an RMA (Return Merchandise Authorization) number. Please click here to request an RMA number, and then follow the return instructions.
Newegg returns:
If your item is sold and shipped by Newegg you can find more information here on how to return a Newegg item
Marketplace returns:
Marketplace Items are covered by the Marketplace seller’s return policy. You can find more information here on how to return a Marketplace item.
Applies To All: We do not exchange for a different item. Replacements are for the exact same model. If you would like a different item, you would need to return the item for a refund (if eligible) and then place a new order for the item you want.