To return an item, you will first need an RMA (Return Merchandise Authorization) number. Please click here to request an RMA number, and then follow the return instructions.
Marketplace returns:
Marketplace items must be returned directly to the seller who shipped the item. Please contact them at their email address or phone number to set up a return.
Applies To All: We do not exchange for a different item. Replacements are for the exact same model. If you would like a different item, you would need to return the item for a refund (if eligible) and then place a new order for the item you want.