Returning a laptop, tablet, or desktop PC Returning a laptop, tablet or PC is the same as returning any other item: Request an RMA number. Pack everything up (including cables, accessories, manuals, etc.). Ship it back to us. Important: The return processing time is 2-3 business days. Please make sure you remove any passwords so that we can access the system for testing and inspection. Updated on December 21, 2022 Related Articles Open box returns Extended Holiday Return Policy Dead pixel return policy Returning an item Returning a consumable item (ink, paper, etc.) Returning a combo item