Newegg Knowledge Base

Newegg Knowledge Base

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  • Track An Order
  • Locate Invoice
  • Return An Item
  • Check Return Status
  • Find Rebates

Please see the following important message on Covid-19

Help Topics

  • Ordering

    • Checking the status of an order
    • Order processing time
    • Editing an order
  • Returns (RMA)

    • Canada return policy
    • Returning an item
    • Checking the status of a return
  • Products

    • Technical support and product advice
    • Product warranties
    • Product disclaimer
  • Shipping

    • Canada Shipping Policy
    • Tracking a package
    • Report a shipping problem
  • Pricing/Promos

    • Different price than advertised
    • Price matching
    • Newegg Premier Benefit Program Terms & Conditions
  • Payment

    • Resolving a declined payment
    • Canada Payment Methods
    • Redeeming a Newegg gift card
  • Website

    • Newegg.ca website security
    • Shopping cart problems
    • Privacy Policy
  • Account

    • Report Suspicious Activity
    • Problems logging in
    • Changing your email address
  • Marketplace

    • Newegg Marketplace Guarantee (CAN)
    • Returning a Marketplace item
    • Contacting a Marketplace seller

Most Popular Topics

  • FAQs regarding Newegg and COVID-19
  • Canada Shipping Policy
  • Order Status & History
  • Checking the order status on the Newegg app
  • Free shipping
  • Signature requirement
  • Calculating the shipping cost
  • Item is missing from your order
  • Refusing delivery (return to sender)
  • Cross shipping

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https://www.youtube.com/watch?v=kEFZKB9agL8
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